The guarantee
Sixty days to decide on Gumipic
An unconditional window that opens the moment you pay, and a request for a month of use before a refund is raised. This page reads the two numbers against each other.
- 1
Give it the month
Thirty days of use is what the seller asks for before a refund, and thirty days is precisely one bottle at the stated rate.
- 2
Open the confirmation email
Order number, the address the order was placed from, and the purchase date all sit in it.
- 3
Take it to the seller
They hold the order and they issue the money. This site can see neither, so the request has to start with them.
- 4
Follow whatever they ask
If a return is wanted they will say where to send it. Keeping the packaging until the refund clears is the obvious precaution.
What sixty and thirty each mean
Sixty is the window, described by the seller as unconditional, and it opens on the day the card is charged. Thirty is a request rather than a condition: they would like Gumipic to have been taken for a month before a refund is raised. One bottle holds thirty servings, so a month of use is a bottle, and there is nothing to count.
The clock starts at checkout
Tying the window to the purchase rather than to the delivery means shipping time comes out of the sixty days instead of being added on top. A month of use inside two months of window still leaves about four weeks of room, and the way to protect that room is to start the first bottle when the box arrives rather than when you get round to it.
Only the seller can refund you
They took the payment, so they are the only party who can return it. Nothing is sold from this domain, no order reaches it, and there is no record here to look up. A refund request sent to this address cannot be actioned, only redirected.
Three things worth having open
The order number, the email address the order was placed from, and the date of the payment. Those three will find an order on any support desk without anybody having to search for it.
Check the terms on the day
Refund terms belong to the seller and can be rewritten whenever they like. What is described here was accurate on the review date at the foot of this page; what is shown beside the buy button when you order is what actually binds.
Questions
About the Gumipic guarantee
How long is the Gumipic guarantee?
Sixty days, and the seller's own word for it is unconditional. It runs from the date of purchase.
Does the window start at delivery?
It starts at purchase. Time in transit comes out of the sixty days rather than being added to them.
Do I have to try it first?
The seller asks for at least thirty days of use before a refund is raised. That is one bottle.
Who actually returns the money?
The shop that took it. Nothing about an order, a payment or a refund is visible from this side of the link.
Does the refund include shipping?
The published material does not say. The seller's refund terms at checkout are where that will be answered.
The window opens at checkout
Whichever bundle you take, the sixty days begin the moment the payment clears.